We accept the following payment methods:
American Express
Discover
Master Card
PayPal
Visa
Our Maximum Handling Time is: 0-1 Business days (Mon-Fri) We provide Standard Shipping, Estimated Delivery: 3 to 6 Business days(Mon-Fri)* (in regular seasons)
Yes, if your order hasn’t been sent yet, please contact us and we’ll be happy to cancel your order. Orders that have already been dispatched cannot be cancelled.
Yes, returns can be made up to 30 days after receiving your order, as long as they’re unused and in their original packaging. To initiate a return, please contact us and we’ll provide you with the closest returns address to you. Once we’ve received your return, we’ll email you with a refund confirmation.
Here is our contact details:
Email: info@rozo.uk
Phone: +44 7537 172138
Address: 2 Portland St, Norwich NR2 3LF, United Kingdom
Opening hours: Mon – Fri (9am – 6pm)
You can also contact us using the contact form provided on our contact page.