1. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover MaestroCard)
2. Payment Terms
- Full payment is required at the time of purchase unless otherwise specified.
- Payments must be made in full before any order is processed or shipped.
- All prices are listed in [currency], inclusive of applicable taxes unless stated otherwise.
3. Authorization and Verification
- By submitting your order, you authorize us to verify your payment information for security purposes.
- We reserve the right to refuse or cancel orders if payment information is invalid or cannot be verified.
4. Payment Security
- We use secure SSL encryption to protect your payment details during transmission.
- We do not store your full credit card information on our servers.
5. Billing Issues
- If there’s a problem with your payment, we will contact you via email or phone.
- It is your responsibility to ensure your payment details are accurate and up-to-date.
6. Refunds and Disputes
- Refunds are processed according to our Refund Policy, available on our website.
- For disputed charges, please contact our customer service within 30 days of the transaction.
7. Changes to Payment Policy
We reserve the right to update or modify this Billing & Payment Policy at any time without prior notice.
Contact Information
If you have any questions or concerns about your order, please feel free to contact us:
- Email: info@rozo.uk
- Phone: +44 7537 172138
- Address: 2 Portland St, Norwich NR2 3LF, United Kingdom
- Opening hours: Mon – Fri (9am – 6pm)